Policy
Terms of Service – Atelier d’HANA Online Shop
Introduction
This website is operated by Atelier d’HANA Online Shop.
By visiting our site or purchasing something from us, you agree to the following Terms of Service (“Terms”). These terms outline the guidelines and policies for using our services. We kindly ask that you read them before using the site, whether you’re here for the first time or returning again.
Our shop runs on the online platform provided by Shopify Inc.
Section 1 – Use of Service
To use our site, you must be of legal age in your country of residence, or have permission from a parent or guardian. Use of our services for any unlawful or inappropriate purpose is not permitted.
Section 2 – General Information
At Atelier d’HANA Online Shop, we always do our best to provide kind and sincere service. However, we may need to decline an order or service request in certain cases. We appreciate your understanding.
Please note that your information (excluding credit card details) may be transmitted over various networks during order processing or inquiry handling.
Section 3 – Accuracy of Information
We make every effort to ensure the accuracy of product descriptions, prices, and availability. If there are any errors or discrepancies, we may update or correct the information without prior notice.
Section 4 – Pricing and Product Changes
Prices of our products and services are subject to change without notice. Availability and product offerings may also be adjusted as needed.
Section 5 – About Our Products
Many of our items are available in limited quantities.
Returns or exchanges are handled in accordance with our refund policy.
We make every effort to ensure that product images accurately represent the actual items; however, colors may appear differently depending on your screen settings.
Some fragile items (such as ceramics or glass) require special protective packaging during transport.
The costs associated with this protection may be included directly in the listed price.
Section 6 – Orders and Payments
Please provide accurate and up-to-date information when placing an order. If there are significant errors in your submitted details, we may need to cancel the order.
Section 7 – External Tools and Services
Some services on this website may rely on third-party tools or platforms. Please use these at your own discretion and responsibility.
Section 8 – External Links
Any third-party links shown on our site are provided for reference only. We are not responsible for the content or reliability of external websites.
Section 9 – Comments and Reviews
We deeply appreciate your kind words and feedback. However, if any content is deemed inappropriate or misleading, we reserve the right to hide or remove it without notice.
Section 10 – Personal Information
Your personal data is handled with care and in accordance with our Privacy Policy, which is available on a separate page.
Section 11 – Corrections and Updates
If product descriptions or prices are found to contain errors, we reserve the right to correct the information and/or cancel orders where necessary.
Section 12 – Prohibited Use
To ensure everyone feels welcome and safe, the following actions are strictly prohibited:
(a) Illegal activities
(b) Harassment, discrimination, threats, or defamation
(c) Transmission of harmful code, spam, or fraudulent behavior
(d) Unauthorized collection of others' personal information
(e) Infringement of our or others’ rights
If such behavior is discovered, we may suspend or terminate service access.
Section 13 – Disclaimer and Limitation of Liability
We cannot guarantee that our services will always be available without interruption, or that they will always be secure or error-free.
You agree that your use of our services is at your own risk. All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.
Atelier d’HANA Online Shop and its team will not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the service or from any products purchased, except as required by law in your jurisdiction.
Section 14 – Indemnification
You agree to indemnify and hold harmless Atelier d’HANA Online Shop and all related parties from any claim or demand, including reasonable attorney’s fees, made by any third party due to your violation of these Terms or any applicable laws or third-party rights.
Section 15 – Severability
If any part of these Terms is found to be invalid or unenforceable, that portion will still be enforced to the maximum extent allowed, and the remainder of the Terms will remain in full force.
Section 16 – Termination
You may end your use of our services at any time by notifying us or simply ceasing use of the site.
If we reasonably believe you have violated these Terms, we may suspend or terminate your access without prior notice. Any obligations or responsibilities incurred before termination will remain in effect.
Section 17 – Entire Agreement
These Terms, together with any policies posted on our site, constitute the entire agreement between you and Atelier d’HANA Online Shop and override any prior agreements or communications.
Any ambiguities in interpretation shall not be construed against the drafting party.
Section 18 – Governing Law
These Terms and any separate agreements for the provision of services shall be governed by and interpreted in accordance with the laws of France.
Section 19 – Changes to Terms
You can review the most current version of our Terms of Service at any time on this page.
We reserve the right to update or change these Terms at our discretion. Changes will take effect once posted on the website. Continued use of our services after changes means you accept the new Terms.
Section 20 – Contact Information
If you have any questions about these Terms, feel free to contact us:
📩 atelierdhana.shop@gmail.com
(Additional business details such as name, address, or registration number can be provided upon request.)